Archive for the ‘conflict analysis’ Category

Lt. Cambria, Hostage Negotiation Unit

April 7, 2009
“Negotiators attempt to resolve high-conflict situations using words.”

As an advocate of using communication as a way to promote nonviolent resolutions to situations (was that a mouthful?), I often get the opportunity to serve as a bridge between two different people or groups that can help serve that purpose.

Today is one of those days where I am able to bring together Jack Cambria (pictured above), a Lieutenant and Commanding Officer of the Hostage and Negotiation Unit for the New York City Police Department (NYPD) and law students at Cardozo Law School enrolled in the Negotiation and Theory Skills.

The plan is for there to be a presentation and discussion on the negotiation principles used when negotiating in a hostage or other serious police situation and how although unique and only a few very highly trained people are involved is such situations, core negotiation principles such as BATNA, interests, credibility and among others are used. Hopefully the students will not only find the presentation interesting, but also be able to take some information learned and add it to their toolbox.

Read more about Lt. Cambria [here]

Btw, not sure if you want to read the above article? Here’s a tidbit that might change your mind:

In a highly-charged crisis situation, the first step is to slow things down, he says. “Most policing looks to resolve a situation quickly. Negotiation has a different dynamic. People have to work through their emotion.” If anyone has the proverbial nerves of steel, it’s Cambria. He estimates he has dealt with more than 1,000 negotiations, each taking about four hours on average. The longest lasted 50 hours.

Read more about the nationally ranked Kukin Program for Conflict Resolution at Cardozo Law [here]

Circle of Conflict

April 3, 2009

Firstly, my disclaimer is the above image is not mine. I found it a long time ago, and unfortunately I do not remember the source, thus I am unable to give credit. [edit: the circle of conflict was created by Christopher Moore, in this book]
When analyzing conflict it is important to realize that it can be divided into 5 varying catagories depending on its nature. Why bother breaking conflict in catagories and give it labels? It is important, be it as the mediator or neogtiator, to be able to figure out what kind of conflict is present because if the issue(s) can not be diagnosed properly, how do you expect to find a worthy solution?
The five types of conflict are:
  1. Interests
  2. Structural
  3. Value
  4. Data
  5. Relationship

The image is pretty much self-explanatory so no reason for me to blabber on.

Remember, preparation is important when getting ready for a mediation/negotiation, so being able to properly identify the conflict will help you move towards a viable solution. Don’t forget, many times the conflict can also be a combination of the categories.

The image can be a great tidbit to add to your presentation or handout; it has worked for me in the past. Sometimes, words, spoken or written, can become boring and adding an image here or there helps liven things up a bit.

USIP Online certificate courses

January 19, 2009

Online Certificate Course

For those looking to get a quick certificate, the USIP has two great mini-courses online that after passing a test at the end, you get a certificate mailed to you.

The first course they offer is Conflict Analysis [click here]

Read more about the course [here]

From the site:
Academics and professionals in the field of conflict management face extraordinary challenges in dealing with the various phases of conflict, whether it is rebuilding in the aftermath, stopping conflict in progress, or preventing conflict before it begins.
In these efforts, successful educators and practitioners follow a simple precept: effective action depends upon insightful analysis.
This course presents an introduction to the subject of conflict analysis, illustrating analytical tools used, with reference to two extended case studies, the conflict in Kosovo and the genocide in Rwanda.

The second course is Interfaith Conflict Resolution [click here]

read more [here]

From the site:
Religion is frequently cited as a cause of violent conflict, yet dialogue between faith communities often reveals that religion is not a primary source of tension. Moreover, faith-based approaches to peacemaking can be invaluable in promoting understanding and reconciliation.
This course is designed to enhance the peacemaking capacities of individuals and faith-based organizations by focusing on objectives, methods, and best practices of interfaith dialogue, a form of religious peacemaking increasingly recognized for its relevance to 21st Century conflict. The course applies general principles of faith-based peacemaking to two case studies, highlighting interfaith peacemaking efforts between Christians and Muslims in Nigeria, as well as the role that various faith communities played in helping to bring and end to the 36-year internal armed conflict in Guatemala.